Volume 59, Issue 326, February 2023

Implementation challenges of enterprise resource planning systems in the Tanzania mining industry: Evidence from Barrick mining company Tanzania

Richard Mbogo¹, Juma Mshana²

¹Student, Masters of Business Administration in Information Technology Management, Institute of Accountancy Arusha; Tanzania, P.O Box 69007, Dar es Salaam
²Lecturer in Informatics at the Institute of Accountancy Arusha (IAA) - Tanzania, P.O Box 69007, Dar es Salaam

ABSTRACT

The study assessed the implementation challenges of ERP systems in the Tanzania mining industry. Mixed research approach was employed, in that regard, case study design was used. Since the approach of the study was qualitative, then the content/ thematic analysis was employed. However, the quantitative data collected were analyzed by using Statistical Packaging for Social Sciences (SPSS). The study finding shows that, despite of the ERP success, the implementation of it has been constrained by some challenges. For example, the challenges which were identified by the respondents were high cost of implantation (87.50%) due to the investment of newly acquired technology which requires investment of a lot of money on which many organizations cannot afford it. Also, the IT infrastructures in the country have been reported by respondents to be incapable of accommodating most of new technologies (84.38%). Furthermore, the findings reveal that the performance and acquisition of ERP system was constrained by lack of enough and qualified personnel which make difficult to make implementation of its at large scale (71.88%). The study concludes that, the system is important to be adopted and applied not only on the mining sector but also in all sectors of the economy. The study recommends that, the management accountants need to be able to communicate with the management team and synthesize and explain the results (the impact of the financial data) in a way that can be easily understood. Management accountants need to take on a partnership role with the managers.

Keywords: Challenges, ERP Systems, Tanzania Mining Industry

Discovery, 2023, 59, e21d1020

PDF

Published: February 2023